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Resetting your password or updating your details

Forgotten or need to reset your password?

If you forget or need to reset your password, please click the ‘Forgot your password? Click here »’ link in the Login/Sign up tab.

  • Enter your previously registered email address
  • A link to reset your password will be sent to your registered email address
  • Confirm that you wish to reset your password by clicking the link provided in the email
  • You will be taken to a page where you can enter a new password

Use your new password along with your registered email address to login.

Please note: all passwords are case sensitive.

Change your password and email address

You can also change your password or your email address in your User area. When you’ve logged in, click on the Manage account button in the left hand column.

You’ll be taken to an account management page where you can create and submit a new password or email address.

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